Customer Care
Return Policy
If unsatisfied with your product, your order can be returned within 7 days from the order date of your purchase. The product must have no evident damage and be in resellable condition (no odour, stains etc.)
If the product looks to be damaged or not follow any of the above conditions upon arrival, your order will be shipped back to your delivery address within 7 business days.
PLEASE NOTE : Products such as underwear, cannot be returned due to hygiene reasons.
ALSO NOTE THAT : DROPMEOUT LONDON do not offer free returns and delivery charges will be applied.
RETURN ADDRESS :
9 Marlborough Parade
Uxbridge Road
London
UB10 0LR
Shipping Information
When an order has been placed, an order confirmation email will be sent to your email.
Orders are dispatched within 3-5 business days. If a promotion is not available, a package + postage price of £3.50 is automatically added to your order at check out. Standard (3-5 Working Days) (Please Note This Does Not Include Weekends or Public Holidays).
Privacy Policy
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When purchasing, your payment details are collected. The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Email marketing: With your permission (such as signing up to our newsletter or accepting at checkout), we may send you emails about our store, new products and promotions.